As a family-owned and operated 3PL with a strong focus on the food industry, Taylor Logistics provides warehousing, freight services, D2C fulfillment, and value-added solutions to customers across the country.
The Challenge: Unreliable Inventory Management Prevented Effective, Scalable Growth
Taking care of their customers’ inventory is critical to their success, but managing workflows, billing, and inventory accuracy with their previous Warehouse Management System (WMS) proved challenging. Taylor needed a solution that would provide a seamless transition, simplify operations, and enable scalability.
Taylor Logistics Achieves Operational Efficiency With Made4net
Taylor Logistics selected Made4net’s 3PL WMS, Synapse 3PLExpert, as their WMS in 2016 for its ease of implementation, robust capabilities, and ability to support both simple and complex operations. Over time, they expanded their technology ecosystem, integrating key systems and automation solutions to optimize efficiency and visibility.
- Gather AI: Implemented in late 2023, Gather AI’s cycle count drones introduced an automated, cost-effective solution for inventory monitoring, enhancing accuracy while reducing labor demands. With this technology, Taylor can cycle count cases and full pallets more efficiently and at a lower cost, ensuring inventory data in Synapse remains accurate. Gather AI enables Taylor to programmatically access scan results and seamlessly integrate them into their ecosystem, allowing the team to update completed counts directly in Synapse.
- EDI & API Integrations: Taylor seamlessly connects Synapse with NetSuite, TruCommerce, Shopify, and SAP via EDI, enabling efficient order processing and data exchange. Their latest developments include API-driven automated picking and staging, further enhancing operational efficiency.
- Data & Business Intelligence: Synapse integrates with Power BI, accessed through SQL, allowing Taylor to gain real-time insights into warehouse performance and inventory trends.
- Hardware & Scanning Technology: Taylor utilizes Keyence RF scanning products, ensuring streamlined and accurate warehouse operations.
By integrating these technologies, Taylor Logistics has created a fully connected warehouse ecosystem that enhances efficiency, visibility, and customer satisfaction.
Benefits of Implementing Made4net’s 3PL Warehouse Management System (WMS)
Since implementing Synapse, Gather AI, and their integrated ecosystem, Taylor has achieved:
- Improved accuracy: Increased inventory accuracy from 97-98% to 99%.
- Time savings: Reduced time dedicated to cycle counting cases by 87%.
- Labor optimization: Decreased cycle counters from three to one and eliminated an expensive material handling device.
- Enhanced customer experience: Provided greater visibility and control over inventory, improving customer perception.
“Our inventory accuracy has jumped. It was at around 97-98%, but now it’s closer to 99%.”
— Grant Taylor, VP of Warehousing, Taylor Logistics
Conclusion
Through strategic technology adoption and integration, Taylor Logistics has transformed its operations, leveraging Synapse, Gather AI, and a connected digital ecosystem to streamline workflows, enhance accuracy, and deliver exceptional service. Their commitment to innovation ensures they remain a leader in 3PL warehousing and distribution.
