As a women and family-owned and operated 3PL with a strong focus on the food industry, Taylor Logistics provides warehousing, freight services, D2C fulfillment, and value-added solutions to customers across the country. Taking care of their customers’ inventory is critical to their success, but managing workflows, billing, and inventory accuracy with their previous Warehouse Management System (WMS) proved challenging.
In 2016, Taylor needed a solution that would enable a seamless transition and provide a better user experience— particularly in billing and workflow setup—with minimal implementation resources. They sought a flexible, easy-to-use WMS that could scale with their business and support both simple and complex customer accounts.
Taylor Logistics selected Synapse 3PLExpert WMS from Made4net for its simplicity in setup, robust functionality, and adaptability to varying customer needs. Synapse was recommended by trusted contacts and backed by established relationships with the Synapse team—factors that helped make the decision easy during a critical period for the company.
Since then, Taylor has deployed Synapse in all of its facilities. The platform has proven to be a strong fit for a wide range of operations—from straightforward warehousing accounts to complex contract logistics—enabling the company to win new business and retain key accounts year after year.
