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Choosing the Right 3PL WMS: Acme Distribution’s Approach

Acme Distribution, a leading third-party logistics provider, operates nearly 3 million square feet of warehouse space across nine facilities, supporting over 300 customers in highly complex, multi-client environments. As growth in e-commerce and fulfillment accelerated, the company needed a more scalable and flexible technology foundation to keep pace.

After experiencing limitations with its legacy systems, Acme sought a WMS that could support faster integrations, streamline billing, and enable efficient onboarding of new customers without adding operational strain.

Company Information:

  • Industry: Third-Party Logistics (3PL) Provider
  • Business size: Enterprise
  • Solutions implemented: Synapse 3PLExpert

The Challenge:

Acme’s legacy WMS lacked modern API capabilities, making integrations slow and onboarding new customers time-intensive. At the same time, its in-house billing system had become fragile and difficult to maintain, creating operational risk. These limitations made it difficult to scale fulfillment operations and compete for new business.

The Solution: Synapse 3PLExpert

Acme selected Made4net’s Synapse 3PLExpert WMS to support its complex, multi-client operations. The platform provides flexible warehouse management, modern API connectivity, and automated billing tailored to 3PL requirements, enabling Acme to operate more efficiently and scale with confidence.

“After going through a failed WMS experience in the past, we were not looking for promises, we were looking for proof. Made4net stood out because their team understands how 3PLs actually operate.”
— Seth Goldfogel, President, Acme Distribution