Acción Performance, a third-party logistics provider specializing in diverse verticals, including food and beverage, retail, and automotive, faced significant challenges managing its growing inventory across a range of product categories. Their reliance on a CRM system to manage operations was limiting their ability to scale efficiently, maintain inventory accuracy, and provide real-time data visibility to customers. To keep pace with increasing demand, Acción Performance needed a robust Warehouse Management System (WMS) that could optimize fulfillment processes, improve efficiency, and integrate seamlessly with their existing technology stack.
Acción Performance turned to Made4net’s Synapse 3PL Expert, a comprehensive WMS designed to enhance operational visibility, accuracy, and scalability for 3PLs. Synapse has become the backbone of Acción Performance’s warehouse operations, playing a crucial role in:
- Kitting for value-added services
- E-commerce fulfillment to support rapid order processing
- Serial number tracking for traceability and compliance
- Standard order processing to streamline inbound and outbound logistics
The solution also integrates with Techdinamics’ Order Management System (techOMS) and shipping software (techSHIP) to ensure a seamless flow between order intake, warehouse management, and shipping. This allows Acción Performance to dynamically manage routing and fulfillment rules without the need for rigid, hardcoded processes-keeping their operations flexible and responsive to customer needs.
