HSB Haaften is a wholesale distributor serving the hospitality industry. Their products include disposables, coffee, ice cream ingredients, kitchen equipment, and cleaning supplies. The company operates one warehouse in Haaften, Netherlands and a fleet of eight trucks. Orders are received and picked on the same day, then delivered the next day on scheduled routes.
This business model demands speed and precision. When the warehouse doubled in size, HSB’s manual processes hit a breaking point—inventory visibility shrank, quality control suffered, and operational inefficiencies threatened their next-day delivery promise.
Company Information
- Industry: Wholesale Distributor serving the hospitality industry
- Business size: Mid-market
- Solutions implemented: SCExpert WMS
- Results:
- Fewer Picking Errors
- Proactive Quality Management
- Dramatically Reduced Onboarding Time
The Challenge:
Before implementing a WMS, HSB Haaften struggled with inventory visibility and control issues that threatened both
efficiency and product quality:
Challenges included:
- Limited Inventory Visibility
- Operational Shutdowns for Inventory Counts
- Manual Data Entry Errors
- Delayed Inventory Availability
- Extended Employee Onboarding
Powering Next Day Delivery with a Scalable WMS
For HSB Haaften, success isn’t measured in traditional ROI percentages, it’s measured in operational control, quality improvements, and the ability to scale efficiently. Benefits post go-live include:
- Proactive Quality Management
- Dramatically Reduced Onboarding Time
- Fewer Picking Errors
- Operational Continuity
- Immediate Inventory Availability
Conclusion
“We definitely plan to continue working with Made4net. The WMS more than meets our expectations.”
For a wholesale distributor where next-day delivery defines customer relationships and product quality determines reputation, HSB found more than a warehouse management system, they found the operational foundation for continued growth.
