Customer FAQs for Ingka Acquisition

[sc_fs_multi_faq headline-0=”h2″ question-0=”What has Happened? ” answer-0=”After a two-year hold period by Thompson Street Capital Partners, Made4net has been acquired by Ingka Investments, which is owned by a $45+ billion charitable foundation and operates as the investment arm of IKEA’s parent company. This is a great permanent home for the Made4net business, which will continue to serve its growing SCExpert and Synapse user base, operating as a stand-alone subsidiary within Ingka” image-0=”” headline-1=”h2″ question-1=”What does this mean? ” answer-1=”It means the ownership has changed, but much of what makes Made4net special will remain. The current management team will stay in place. Our brand, employee base and commitment to our customers will remain unchanged. More importantly, the additional resources that come from being part of a larger company will accelerate Made4net’s investment in enhancing the SCExpert and Synapse solutions, customer support resources, and global market position.” image-1=”” headline-2=”h2″ question-2=”Why did Ingka choose Made4net?” answer-2=”The flexibility and the uniqueness of the Made4net platform was key to Ingka selecting Made4net to help power its strategic digital supply chain transformation. Their investments are long-term, and with the expectation of a far-reaching sustainable impact on people and markets. Made4net’s technology stood out for its performance with existing customers, and its unique ability to support dynamic supply chain shifts as has been demonstrated throughout its customer base in recent years.” image-2=”” headline-3=”h2″ question-3=”Why did Made4net choose Ingka?” answer-3=”This allows Made4net to have a long-term home. We will have the opportunity to operate independently and have a large corporate parent investing in the longevity of our technology and brand for you and our entire customer community.” image-3=”” headline-4=”h2″ question-4=”Will the Made4net leadership team change?” answer-4=”The leadership team will remain the same.” image-4=”” headline-5=”h2″ question-5=”What is going to happen to the Made4net products, including SCExpert and Synapse?” answer-5=”All products will continue to be sold, supported and enhanced.” image-5=”” headline-6=”h2″ question-6=”Will Made4net customers have a change in service as a result of this transaction?” answer-6=”You will continue to receive the same great customer care and support you have come to expect.” image-6=”” headline-7=”h2″ question-7=”How will this transaction benefit Made4net?” answer-7=”There will be benefits in several areas: • Further bolster Made4net’s growing international position as a leader in WMS. • Financial stability with the backing of a multi-billion-dollar foundation with a permanent capital base. • Product enhancements with significant additional investments to build out extended Made4net supply chain execution solutions. • Stability of the organization and a long-term home for the Made4net family. • Growth from the Ingka investment and new customer revenue. ” image-7=”” headline-8=”h2″ question-8=”What will happen now?” answer-8=”You will continue to work with your same Made4net contacts and team. We are your long-term partner. Thank you for being a valued customer!” image-8=”” count=”9″ html=”true” css_class=””]